SHIPPING & RETURNS
Shipping:
Our current order processing time is 1-2 business days for in-stock produce. During this processing time, your online order is transmitted to our fulfillment warehouse, safely packed, and processed for shipment as quickly as possible. Our orders are processed through to the warehouse very quickly, so it is unlikely that we will be able to make any changes to the order once it has been placed.
Gift box prices include free shipping. We ship through FedEx so we aren't able to ship to P.O. Boxes. The laws of Arizona and California do not allow us to ship fresh fruit to these states.
return policy:
Sales are final on perishable produce. Please feel free to contact us if you are not completely satisfied with your order. patrick@bearmountaininc.net
CONTACT US
Bear Mountain Orchards prides itself in providing exemplary Customer Service. Complete customer satisfaction is our foremost goal. If you have any questions or concerns, please do not hesitate to let us know.
US Mailing address:
415 Potato Road
Aspers, PA 17304
Telephone: (717) 677-8109
E-Mail: info@bearmountaininc.net
Office hours: Monday through Friday, 8:00 am to 5:00 pm, Eastern Standard Time.
PRIVACY POLICY
Bear Mountain Orchards has created this privacy statement in order to demonstrate our firm commitment to privacy.
General Statement of Principles
As described in detail below, any information we gather at this web site is strictly for our use and is not shared with any other entity, public or private, for any reason – period. We will not sell or give away any lists or other data that we may retain and we do not purchase such information from other sources.
Statistical Data
Our servers (as most) track IP addresses and referring pages to help with site maintenance and improvements. This data is viewed only as anonymous statistics to show the busiest times of the day or week, pages with errors and how effective our advertising has been. This information is not used for any other purpose.
Personal Information Collected – Order Forms
With the exception of credit card info, we store the information from your order form to allow us to track consulting issues or refer to a previous order to help provide some customer service.
Information Correction or Removal
If you wish to correct, update or remove any information about you that may be in our records, please contact us with the details of your request.
